Last updated: 19 October 2026
These terms apply to remote services supplied by E-Service Hub LLC, a Wyoming-registered company. Contact us at info@eservice-hub.com.
Services and orders
We provide IT Consulting, Remote Technical Support, WordPress Services, and Digital Business Services, including agreed Word and Excel tasks. Submitting an enquiry does not place an order or commit you to payment. Before work starts, we provide a written quote or order summary describing the deliverables, price, expected timeline, included revisions, and any necessary access or materials.
An order proceeds after you accept the agreed scope and applicable policies in writing or through an available order process, and any agreed advance payment and required materials have been received. Changes to the scope, price, or timeline must also be agreed.
Prices and payment
Prices are in US dollars (USD). Starting prices and examples apply only to the described scope; the written quote confirms your total price and any applicable taxes or third-party charges before you pay. We do not add recurring charges unless you separately agree to them. Hosting, domains, paid software, themes, and plugin licenses are excluded unless explicitly included in the quote.
Delivery and customer cooperation
Services are delivered remotely through email, shared files, or an agreed support session. Timelines depend on the agreed work and timely receipt of requirements, feedback, and authorized access. Please review our Service Delivery Policy. You are responsible for the accuracy of your instructions and for having permission to provide files or access to systems.
For technical work, maintain appropriate backups and tell us about any restrictions or important system dependencies. We will agree on any remote access required for the task. Do not submit passwords or payment card details through the enquiry form.
Revisions and rights
Included revisions and acceptance requirements are stated in the quote. Requests outside that scope may require a separate quote. Your existing files remain yours. Rights to final deliverables and any third-party materials or licenses will be described in the quote; third-party rights remain subject to the relevant owner’s terms.
Cancellation, refunds, and service issues
You can cancel before work starts and receive a full refund of the service payment. After work starts, the completed portion is calculated against the agreed scope and the unperformed portion is refunded. If there is a service issue, contact us so we can assess and correct it or agree an appropriate refund. See our Refund Policy and Cancellation Policy.
Acceptable requests and external services
We may decline requests that are unlawful, infringe others’ rights, require unauthorized access, or fall outside our capabilities. We cannot guarantee decisions, approval, or availability controlled by third-party platforms or providers. Any applicable restrictions on a requested service will be discussed before accepting the order.
Privacy, legal rights, and updates
Our Privacy Policy explains how we handle information. These terms do not exclude rights that cannot lawfully be excluded. Changes apply to future orders; accepted orders remain governed by the terms agreed for that order unless both parties agree otherwise. Contact us first about any concern so we can try to resolve it.