Service Delivery Policy

Last updated: 19 October 2026

E-Service Hub LLC provides IT Consulting, Remote Technical Support, WordPress Services, and Digital Business Services remotely. Our current services are delivered online; no physical shipping is required.

Before an order begins

We review your enquiry and confirm in writing the tasks, deliverables, price in US dollars (USD), expected start or delivery time, included revisions, and any files or authorized access needed. We begin after you accept the order and provide any agreed advance payment and required materials.

Delivery methods

Depending on the service, delivery may be an email response, a document or spreadsheet file, a shared file link, agreed website changes, or an arranged remote support session. The quote identifies the delivery method and how completion will be confirmed.

Estimated timelines

Delivery time depends on complexity, workload, and the availability of your instructions, feedback, and access. There is no single guaranteed turnaround for every service. The written quote gives the estimate for your specific order. We communicate material delays and agree any revised arrangements with you.

Remote access and customer files

Only provide files and access you are authorized to share. For support work, we agree on the scope and timing of remote access and recommend maintaining backups of important files or systems. Do not send passwords, security codes, or full payment card details through the enquiry form.

Review and revisions

After delivery, review the result against the agreed requirements and tell us about any issue. Revisions included in the order are described in your quote. Additional tasks or changes outside the accepted scope require a separate agreement before extra charges apply.

Cancellation, non-delivery, or service issues

If you cancel before work begins, the service payment is fully refunded. After work begins, we account for the completed portion and refund unperformed work. If we cannot deliver or the service does not meet the agreed requirements, contact us for an appropriate correction or refund. See our Refund Policy and Cancellation Policy.

Service restrictions and contact

Availability depends on the requested task, relevant provider rules, and any applicable legal, licensing, or export restrictions. We do not accept requests that require unlawful activity or unauthorized access. For delivery questions, contact info@eservice-hub.com.